How it Works

Airport journey made easy

When you select and reserve a service on CityHook you are booking your trip directly with the one of our Transport Partners.
Booking it advance will help you reach your final destinations with ease. Choose among the different services we can help you reserve. Pick a door to door service if you want a driver to be waiting for you upon arrival or a scheduled options if you want to travel independently on a shared, more local and economic service.

Every time you make a reservation a confirmation email will be sent to your email address. This is your receipt and proof of payment.

Reserve in advance with CityHook

Use our search engine to compare the airport connection services as you usually do with hotel and flight fares on airline and online travel agencies websites.

You can learn what the services available at one airport are with a single click, by using the quick search function.

Planning in advance with us will help you understand what the best options available in destinations are. And if you change your plans, don't worry, we can change or cancel your reservations free of charge. Read our Terms to know more about it.

Booking using Mobile

CityHook mobile is designed to help you figure out your first and last mile components as you go through your daily schedule, at the office or on the road.
Download the app and quickly register your account details.

Security

Every search, reservation is processed in a closed loop between you, us and the Transport Partner. Payments are also processed in a secured environment provided by Stripe.
We communicate in realtime with our Transport Partners to help them offer you the best service. We integrate directly with their reservation systems, or we provide them with a reservation software, to make sure that every reservation is saved and stored automatically.
Our local transport partners are on standby to offer you support in case your plans change or you have to cancel your journey. Our team can also help you at any time with your query via email or live chat. Check our support page if you need assistance with your bookings.
We have made it easy to understand how to travel efficiently from one to the other.